This Privacy Policy explains how Port Glass Realty handles personal data in connection with its website and real estate transaction processing activities. It describes what we collect, how we use it, when we share it, and the choices and rights available to users.
We use personal data to respond to inquiries, assess and process real estate transactions, prepare and manage records, communicate with users and relevant third parties, provide website functionality, maintain security, prevent misuse, comply with legal duties, and support internal administration and service improvement.
We may share personal data with service providers, professional advisers, property-related counterparties, payment or administrative processors, and other parties involved in a transaction or website operation. These recipients may process data on our behalf or as separate parties, and only to the extent needed for the relevant service, support function, or transaction step.
We may disclose personal data where necessary to comply with legal obligations, respond to lawful requests, protect our rights, investigate suspected misuse, or support the establishment, exercise, or defense of legal claims. We may also share information when required in connection with regulatory, court, or enforcement processes.
We may collect identification details, contact information, property and transaction information, communication records, account or inquiry details, and technical data such as device and usage information. In a real estate transaction context, this may include information needed to assess inquiries, prepare documents, coordinate with counterparties, and support related administrative steps.
We collect personal data directly from users when they submit forms, send messages, request services, or otherwise interact with the website. We may also receive information from agents, counterparties, service providers, public records, and other parties involved in a property transaction, where permitted by law and relevant to the services requested.
Our website may use essential cookies to support security and core functionality, preference cookies to remember settings, and analytics cookies to understand site use and improve performance. Cookies may be session-based or persistent, depending on their purpose and lifespan.
You may manage cookies through your browser settings and, where available, through on-site preference tools. Some cookies are necessary for basic site functions and may not be disabled without affecting performance. If you block or delete cookies, certain features may not work as intended.
Depending on the circumstances, you may request access to your personal data, correction of inaccurate information, or deletion where retention is no longer required. You may also object to certain processing or ask us to limit use of your data where applicable. Some requests may be restricted by legal, contractual, or operational requirements.
To make a privacy request, provide enough information for us to identify the relevant records and confirm your identity. We will review the request and respond within a reasonable period, subject to any legal exceptions or additional information we may need to complete the review.
We retain personal data for the period needed to provide services, complete transactions, maintain records, resolve disputes, enforce agreements, and meet legal, accounting, or operational requirements. When data is no longer needed, we delete it, anonymize it, or otherwise handle it in a secure manner consistent with our retention practices.
We may update this Privacy Policy from time to time. The revised version will apply when posted on the website unless a different effective date is stated. Where changes are material, we will take reasonable steps to draw attention to them through the site or other appropriate means.
